Terms & Conditions
APPLICATION OF CONDITIONS
Notwithstanding anything that may be contained in any purchase order or other document of the Buyer, goods are supplied subject to these conditions alone. No variations of them will apply unless expressly agreed by both parties in writing and signed on their behalf.
OFFICIAL ORDERS
Only orders issued on the Buyers printed company letterhead or order form and signed on behalf of the company will be valid. Alterations to orders must be confirmed by an official amendment and signed by an authorised and recognised signatory on behalf of the Buyer.
DELIVERY
Unless specifically agreed in writing by the Seller the date of any delivery notified by the Seller to the Buyer is an estimate only and the Seller shall not be liable for the consequences of any delay in fulfilling the Buyer's order. Goods are delivered by carriers over whom the Seller has no control and therefore the Seller shall not be liable for the consequences of any delay in transit. In the event of goods ordered and subsequently returned for any reason the Seller reserves the right to affect a handling charge. Delivery charges are as follows:
UK: All orders under £150.00 will incur a £10.00 shipping charge. Orders over £150.00 are delivered free of charge excluding floor standing and wall mounting cabinets, large pallet shipments, timed deliveries, special orders and international transactions (confirmed at time of quotation and order) for which a nominal fee is charged.
LOSS OR DAMAGE IN TRANSIT
The Seller will replace goods which fail to arrive or which arrive in a damaged condition. However, in order to comply with the terms of the Seller's own insurance policy, notification of loss or damage to the goods in transit must be made to the Seller in writing, within 14 days of the date of delivery, failing which no claim in respect of such loss or damage will be entertained by the Seller.
DISCREPANCY, DEFECTIVE GOODS AND CONSEQUENTIAL LOSS
The Seller guarantees that the goods are free from defects and are of merchantable quality but it is for the Buyer to satisfy himself that the goods are fit and suitable for the purpose for which he requires them.
It is expressly agreed and understood by the Buyer that the Seller's liability in respect of defective or otherwise unmerchantable goods shall under no circumstances whatsoever extend beyond the price paid for such goods, nature, howsoever caused, arising out of any defect in the goods, or from their failure to correspond to any description or representation, or from their unsuitability for any purpose.
If the Buyer alleges that goods supplied are defective the Buyer will return them, carriage paid, to the Seller's premises. If, after examination by the Seller, it is established that the goods are defective then the Seller will refund to the Buyer the cost of the carriage, and replace the goods or at the Seller's absolute discretion refund their purchase price.
The Buyer has the right to withdraw from the purchase of the item within 7 working days from the date the goods are delivered and be provided with a full refund for the goods within 30 days of their return.
There are certain goods and services where these conditions are not applicable:
Also services such a priority delivery or the manufacture of goods to the buyers specific specification and not refunable under this policy. Orders for goods held in stock may be cancelled by written notice at any time prior to the goods being allocated and dispatched to the buyer but if this cancellation is received after the goods have been allocated and dispatched then the buyer will be liable to pay a cancellation fee of twenty per cent of the total value of the goods ordered or the sum of £20.00, whichever amount is the greater.
Any claim must be notified in writing to the seller within 7 working days from the date which the goods are delivered and must contain full details of the claim including complete part numbers of any goods that are alledgedly defective. The Buyer must package the goods securely and send it to the Seller so that the Seller receives it within 7 working days from the day after the date it was delivered to the Buyer. It is recommended that the Buyer use a carrier with a guaranteed and insured delivery service. It is the Buyers responsibility for any return delivery costs. Should the goods fail to arrive within this period, be returned incomplete, damaged or inadequately packed then the Seller will be unable to accept the return under the above conditions and the goods will be returned to the Buyer at the Buyers cost.
In the event where the Seller is in agreement witht the buyer to accept the return of goods ordered by the buyer where there are no claims or complaints in relation to the goods then the Buyer shall be liable to the company a handling charge of twenty per cent of the total value of the goods ordered or the sum of £20.00, whichever amount is the greater.
The Seller shall have no liability to any claim in which the Buyer has not complied with the above terms.
PRICE
The Seller reserves the right to vary any price advertised in the Seller's Catalogues or elsewhere as occasion demands, and the goods are supplied at the price prevailing as at the date of acceptance by the Seller of any order placed by the Buyer. Any prices offered by the Seller are an invitation to treat and not contractually binding. All prices are exclusive of VAT, except where expressly stated otherwise.
PAYMENT
Payment for the goods is due without any deduction either with the order if the Buyer does not have a credit account, or within 30 days of the end of the month of invoice if the Buyer does have a credit account. If payment of the price or any part of it is not made by the due date the Seller shall be entitled to charge interest on overdue accounts at the rate of 2.5% per month and any further deliveries will be suspended until the account is paid in full together with any interest. In the event of non-payment of an outstanding debt we reserve the right to claim for the whole of the balance owing.
SPECIFICATION
Goods described in the Seller's catalogues or elsewhere are subject to a continuing process of technical change and development and the Seller therefore reserves the right to alter specifications without notice at any time before delivery. All descriptions, illustrations, specifications and dimensions are approximate and are only intended to present a general guideline as to the goods therein. It is therefore agreed by the Buyer that goods supplied may not comply in all respects with the description in the Seller's catalogue or elsewhere. If a sample of the goods has been exhibited to and inspected by the Buyer the contract shall not constitute a sale by sample.
RESERVATION OF TITLE
Although goods supplied by the Seller to the Buyer shall be at the Buyer's risk immediately on delivery to the Buyer (and the Buyer should be insured accordingly), the legal ownership in the goods shall not pass from the Seller to the Buyer until they have been paid for in full. Until property in the goods passes from the Seller to the Buyer as aforesaid the Buyer shall hold the goods as bailee of the Seller. Where goods are supplied under a Contract Order with delivery in instalments over an extended period, then the Order is to be regarded as a whole so that property in none of the goods passes until all the goods, the subject of the Contract Order, have been paid for in full.
TRADE MARKS
The Buyer shall not remove, alter, deface or tamper with any of the marks, names or numbers affixed to or marked on the goods, or allow anyone else to do so.
APPLICABLE LAW
The contract is subject to English law
